Health, emergency and community services
Caseworkers, nurses, paramedics, teachers and NGO staff carry exposure that most workplace programs aren't built for. Unbound Minds psychologists already work one to one with people in these roles. That clinical experience shapes every program we run.
Who we work with
Where we help
What we help with
The brief is rarely wellbeing in the abstract. It's the exposure that decides whether good people stay in the work or leave it.
Assessment, 1:1 psychological care and reflective practice for staff who carry other people's trauma, week after week.
Psychological first aid, follow-up and care for the people most affected, then a clear plan back to normal work.
External supervision for senior staff, group reflective practice for frontline teams, and support for your own supervisors.
Caseload, rostering, supervision and leadership. The conditions that decide whether exposure turns into injury.
The framework, applied
Diagnose
Where exposure is building up, and which controls are holding.
Design
Caseload, supervision and post-incident plans your leaders can run.
Deploy
1:1 care from psychologists who already know this work.
Develop
Supervisors and team leaders ready for the hard conversations.
Demonstrate
De-identified reporting for your executive, board and funder.
Why teams choose us
We didn't build a trauma program and then look for clients. Our psychologists were already treating the people you employ.
That's the difference between reading about vicarious trauma and treating it. Evaluators can meet the senior clinicians who would lead your work.
Our psychologists already see caseworkers, health staff, teachers and first responders, one to one.
We look at caseload, supervision and leadership before adding services on top.
Reflective practice in your team rooms. Supervision that fits your rosters. Care at our locations or online.
When a situation is complex, the referral stays inside one team, with the same supervision and standards.
Questions
Burnout builds when demands outweigh resources for too long. Vicarious trauma is the cost of repeated exposure to other people's trauma as part of the job. It needs a different response. We treat it as a workplace exposure to control at the source, with clinical care when it's needed, not as something staff should just push through.
An EAP sits on the edge of your organisation as a phone number, and people carrying trauma exposure are often the least likely to call it. We work inside the organisation. Our psychologists learn your work, your supervision model and your teams.
Before any program starts, we agree in writing where the limits are, such as statutory reporting duties, and explain them to staff. Reporting to you is de-identified and grouped. What someone says in a session stays between them and their psychologist, within the law.
No. We fit around what already works. That might be external supervision for senior staff, support for your own supervisors, a review of your supervision model, or clinical depth when a situation goes beyond your in-house team.
Most start with a diagnostic of four to six weeks, then a roadmap for your executive sponsor. Training and clinical care run side by side. You get quarterly briefings and an annual outcomes report, with a named senior clinician leading the work.
Yes. We scope work to your commissioning deliverables, report against your evaluation framework and deliver to milestones. We're also glad to partner with organisations you already commission.
Go beyond a 1300 EAP line
Book a 30-minute call. We'll ask what your teams are carrying, what you already have in place, and where we might help.